Compliance Training for Admissions Agents Applying for a New Permit

This course is required by the Ohio State Board of Career Colleges and Schools for all Admissions Agents applying for a New Permit.

Module 1: Introduction

• This module helps develop a general understanding of the responsibilities of an agent or admissions representative and provides and overview of the specific licensing rules that govern the activities of an agent.
• Describe why Agent Training is required in your state.
• Use Terms and Definitions to understand words and terminology used.
• Discuss the specific Laws and Rules that regulate Agents and admissions representatives working for state-licensed schools.
• Create and demonstrate the ability to use a Resource Notebook to locate various rules and regulations, documents, facts, and institutional information, such as school catalog, enrollment agreement, marketing plans, and organization chart.

Module 2: The Admission Process and Paperwork

• This module reviews the specific laws and rules governing the admission process and reviews the rules governing school enrollment agreements, catalogs, tuition and fees, refund polices, and student financial assistance.
• Explain the Law and Rules regarding admissions and other requirements as defined by your state.
• Discuss admissions requirements at your institution.
• Discuss the rules in your state regarding enrollment policies and procedures as well as each section of the enrollment agreement, and demonstrate ability to accurately complete the enrollment agreement.
• Discuss each section of the catalog and the required information within it.
• Discuss tuition and other fees related to each program offered and explain the institution's refund policies.
• List tuition assistance and financial aid offered by your institution, how to provide financial aid information to students at your institution, and how to explain refund policies.
• List all paperwork required in an applicant and student file and the methods for creating new student files.

Module 3: Understanding Your Institution

• This module will help the agent develop a general understanding about the school and how knowledge about the school's programs, polices, procedures, and advertising are integral to the admissions process.
• Describe the organizational structure of your institution, the staff, and their responsibilities.
• List and describe details of all educational programs for each program offered by your school.
• List all student services offered at the institution, including career services and more.
• Describe how your advertising meets your state regulatory requirements as well as guidelines of your accrediting agency (if applicable).
• List all the types of advertising, marketing, and public relations implemented by the institution including print ads, radio, TV, internet, etc. to gain prospective student lead information.

Module 4: Staying Up-to-Date and Compliant

• This module reviews how the agent can stay current on issues that affect the school and rules governing the admissions process.
• Describe methods for staying up-to-date in all areas of the institution, including program offerings, job placement rates for each program, employment projections, and other relevant industry information.
• Explain the similarities and differences between licensing and accreditation and the impact on admissions procedures.
• Discuss the policy on transferability of credits to other institutions, and on other transfers of credit.
• Describe what meetings admissions representatives are to attend at the institution, what to expect at these meetings, and what information admissions representatives are required to report.
• Describe any continuing education that is required annually.
• Recheck the Resource Notebook for completeness.